CyberSeniors Computer Tips

"How to do it, where to find it." 

10/01/08 Email 101

Newk's Nook: Yeah, I know, we all use Email & understand the ramifications. Every once in a while it is good to go back to the basics. In the event that we’ve forgotten,, I've listed some of the rules.

What Country is That Sender From?

SUMMARY: Help determine an e-mail's country of origin.

Have you ever received an e-mail where the sender's address didn't end in .com, .edu, or .org, but instead .ie, .pl, or .vi? These abbreviations are called Top Level Domain codes, and they can signify the country of a user sending an e-mail message.

Sample Country TLD codes:

.cn - China
.de - Germany
.fr - France
.ie - Ireland
.jp - Japan
.us - United States
.uk - United Kingdom

For a complete list of country TLD codes, visit this page from IANA (Internet Assigned Numbers Authority):

TLD Codes: http://www.iana.org/cctld/cctld-whois.htm

Remember though - e-mail addresses can be forged. If you receive spam from an e-mail address ending with one of these TLD codes, the e-mail may not actually have originated in said country.

Avoid One-Word Subjects

SUMMARY: E-mail with brief subjects may not get read.

If you want your electronic mail messages to be read by their intended recipients, you should consider creating subject lines that are more descriptive than just "Hello", "Hi", or "Info". Busy individuals scan through large numbers of emails daily, and they may see such subject lines and decide to skip your message. Also, many spam and virus-created e-mail messages use short, one-word subjects, and aggressive spam filters may automatically flag such messages as junk. Thus, your messages may never reach their recipients.

Never Send Passwords Via Email!

SUMMARY: Why sending passwords by email is a huge security risk.

If you are ever asked in an electronic mail message to send a password by e-mail, never, NEVER, NEVER do so! It doesn't matter if the electronic mail message looks official, as the 'from' address in an electronic mail message can be forged. It doesn't matter if the e-mail claims to be from an administrator of the online service you are using. Don't respond directly to the e-mail! 

1) Electronic mail is not safe and secure. E-mail is unencrypted, meaning that messages can sometimes be intercepted between you and the destination and read.

2) More than likely, the organization claiming to ask for your password isn't really the person asking for such information! If you provide your password to just anyone, then a stranger can login to your service as you and cause all kinds of trouble! For example, America Online constantly reminds its users that they will never ask for password or account information by e-mail. Even so, every day people receive spam claiming to be from AOL stating that due to computer failure, they must re-enter their password or respond to an e-mail asking for a password. DON'T!

You have to be careful on the Internet. Never provide private information by e-mail, and certainly never send any passwords using e-mail, especially to someone claiming to be a higher-up at your ISP or another company.

Think That Attachment is From Your Friend?

SUMMARY: Be VERY careful about electronic mail attachments - even if the sender seems to be a friend or family member! You need to read this tip.

Did a friend or family member just send you an electronic mail attachment that you weren't expecting? Surely your co-worker checked the file out first? Of course your mom would not send you something that would harm your computer, right? 

Nowadays, you MUST be safe. Why not ask your friend or family member in a friendly e-mail if they really meant to send you the attachment?

Why am I saying this? It's not to upset dear ma. But, thanks to the newest viruses that spread through email, many peoples' computers are becoming unwitting accomplices to the spread of rogue software. There are viruses that can affect peoples' machines, causing them to e-mail innocent looking attachments that are actually viruses to everyone in their address box. Worse yet, some of these viruses actually can make the e-mail look like it came from someone else!

That's right. For example, say you have a friend, Bob, who uses e-mail software that contains an address book. Let's say that your name is in Bob's address book, but so is that of a mutual friend, Bill. Unfortunately, there are viruses that cause e-mail to be sent to you that are made to look like the e-mail came from Bill! 

A virus may have actually sent the attachment that SEEMS to be sent by your friend or family member.

When it comes to e-mail attachments, be safe. Scan EVERY attachment, no matter who sent it, and don't open an attachment unless you're sure it is safe and the sender meant to mail you the file.

Don't Respond to Unsolicited Mail

SUMMARY: Help keep even more junk mail from reaching your inbox.

It may be tempting to respond to spam messages, telling the sender that you want to be taken off their mailing list. However, this may prove quite ineffective. Many times, if you respond to such email, you are just telling the spammer that "Hey, my e-mail address is read by a live person!" Thus, you could end up just getting more spam.

However, if you do receive email from a reputable mailing list and want to stop getting such email, it is OK to politely ask to be removed from such a list. Many reputable email lists even contain links that you can click to be removed from such lists.

My Attachment Didn't Get Through

SUMMARY: Reasons why e-mail attachments sometimes don't reach their destinations.

Many people like sharing files, such as screensavers, mini-games, or greeting cards, with their friends and families via e-mail. However, nowadays, more and more attachments are not getting through. In fact, you may have sent an email to someone with an attachment and found out later that the attachment, and quite possible the email itself, never made it to its destination.

For various reasons, some companies, Internet Service Providers (ISPs), and some individuals have started to filter out all email containing attachments from ever reaching their inboxes. Why?

1. Attachments normally take a while to download, causing slowdowns for dial-up users.
2. Many attachments tend to be games or in the entertainment category, a real no-no for some companies.
3. With the growth of viruses and worms spreading over the Internet via attachments, many people and organizations, instead of virus scanning every individual attachment, tend to filter them out altogether.

So next time you want to share a game or other attachment with someone, first make sure it's ok with the recipient to send the file. Then, after sending the file, ask the recipient if they got the attachment. If not, you now at least have an idea why that may be the case.

Avoiding Passing Around Urban Legends

SUMMARY: Find out whether that e-mail you just received is actually an urban legend.

Ever receive an e-mail message talking about something that seems too good, too wild, or too unbelievable to be true? If so, the e-mail may contain an urban legend, a story told often enough and spread around to enough people that it gains an air of legitimacy, though the information is completely false.

Don't embarrass yourself and waste others' bandwidth. Before you spread a story you just received with 50 of your closest friends, consider checking out the following websites to see whether or not you just received an urban legend. And, if so, please *politely* inform the sender with the exact URL to the site where you found the legend. Don't be crass or a snob about it; many people just don't know how to check these things out!

AFU & Urban Legends Archive -http://www.urbanlegends.com/

Symantec Security Response Hoax Page -http://www.sarc.com/avcenter/hoax.html

Urban Legends and Folklore -http://urbanlegends.about.com/

Urban Legends Reference Pages -http://www.snopes.com/

Vmyths.com Truth About Computer Security Hysteria -http://www.vmyths.com/

If you are receiving "Tips" mistakenly or you want to stop receiving them send me a note by clicking here.